Support

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Our team responds within 24 hours on working days — Mon–Sat, 9am–6pm IST.

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Frequently asked

Go to Login → Register, choose role "Teacher", enter your school name and email. Your account is created instantly.
Yes. The free tier lets you generate up to 100 report cards per day. No credit card needed.
Upload a photo of any printed report card. Claude AI reads the subjects, marks structure, and layout, then creates a matching digital template saved to your account.
Never. Firestore security rules ensure each school's data is completely isolated. Our team cannot read your student data.
Teacher accounts are for individual teachers. School accounts have admin controls over multiple teachers and can view all reports school-wide.
Support hours
Mon – Fri 9 am – 6 pm IST
Saturday 10 am – 4 pm IST
Sunday Closed
Public Holidays Email only
⏱ Average first-response time: under 4 hours on weekdays.
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Email Support
help@smartacademicreports.com
Recommended for account & billing issues
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WhatsApp
Chat on WhatsApp →
For quick how-to questions (10am–5pm IST)
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Help Docs
Browse Documentation →
Step-by-step guides for every feature
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School Districts & Trusts
For 10+ schools, bulk pricing and dedicated onboarding are available.
Contact Enterprise Team